Want to be part of a company that empowers you to innovate and implement your powerful ideas as you help shape the future of cybersecurity? Since 2012, CRITICALSTART has assisted in safeguarding numerous businesses from cyberattacks, preparing them for upcoming threats, and earning a plethora of awards along the way. 

We thrive on innovation, devoid of bureaucracy. CRITICALSTART pioneered the first MOBILESOC app for on-the-go threat detection and response, devised a method to automatically resolve the majority of security alerts, and introduced services that reduce alert investigation time by 99.3% (our analysts truly appreciate us for that). 

If you'd prefer to hear from our Critical Crew, watch this video to learn about their perspectives. Look at our Glassdoor reviews for another internal viewpoint (Pssst...want to grab our attention when you submit your resume? Include something about our Glassdoor reviews that resonated with you). 

What can we offer you? 

• Daily opportunities to make a difference. Whether it's protecting our customers from attacks and breaches or contributing to the greater good. 
• An abundance of intelligent, talented, high-performing individuals to collaborate with. We value accountability, support each other's growth, and genuinely enjoy what we do. 
• An approach of continuous improvement to revolutionize our industry and surpass mediocrity. While many cybersecurity companies hire competent individuals, we believe in striving for excellence. Don't you believe you're capable of more than just being good? 
• Constant learning, unlocking innovative ideas, and a nurturing, cooperative environment. 
• Extensive industry recognition. We receive so much acclaim that it's nearly overwhelming. Almost. 
• Our teammate put it best: "Every day presents new challenges and ample opportunities for professional growth... Your contributions directly impact the company's overarching purpose, and the sense of belonging and culture are unparalleled. 

We are seeking a Manager, Security Engineering to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. This role involves leading the day-to-day tasks for a larger team that develops and operationalizes threat detection content for use by the Critical Start MDR Platform and SOC Analysts. Experience with one or more of the listed technologies is required. Experience managing security analysts is also required. The role includes overseeing the successful delivery of threat detection engineering content with teams using both the Kanban model and scrum, following established procedures and methodologies. Full office and hybrid work options are available.

• Attract, Retain, and Develop Talent: Focus on growing a highly productive and engaged Security Engineering team within the India Center of Excellence at Critical Start.
• Team Building: Build and maintain a motivated and efficient team.
• Process Improvement: Identify and analyze operational inefficiencies, developing data-driven recommendations to streamline processes and enhance productivity.
• Leadership: Lead cross-functional teams in planning and implementing process improvement initiatives, ensuring alignment with organizational goals and driving measurable results.
• Collaboration: Work with both local and US-based Critical Start leaders to scale team functions and operations.
• Performance Measurement: Establish goals, objectives, and KPIs to measure team performance and drive continuous improvement.
• Technical Expertise: Leverage current and prior experience with creating threat detection and investigating alerts in one or more of the following security technologies:
  • Microsoft: Sentinel, Defender for Endpoint, 365 Defender, Defender for Cloud, Defender for IoT
  • Endpoint Detection and Response (EDR) Vendors: Palo Alto Cortex, SentinelOne, CrowdStrike, Trend Micro, Carbon Black, Cylance
  • SIEM: Splunk, Sumo Logic, Devo
• Documentation Review: Review and enhance documentation for SOC Analyst workflows and recommended investigation/remediation steps.
• Tool Proficiency: Experience or familiarity with GitHub, Jira, and Confluence.
• Communication Skills: Exhibit clear and organized communication skills in both speaking and writing in English.
• Independence and Learning: Demonstrate the ability to work independently, meet targets and deadlines, incorporate performance improvement feedback, and learn new processes.

Required Qualifications:

• Team Lead or Manager Experience: 7+ years of experience leading or managing a team.
• Security Analyst Experience: 2+ years of experience as a Security Analyst.
• Threat Detection Engineering: 1+ years of experience in threat detection engineering, including modification and creation of threat detection content.
• Framework Knowledge: Experience with the MITRE ATT&CK Matrix Framework or other similar industry standards.

Other Technical Skills:

• Problem-Solving: Ability to work through never-before-seen alerts with little to no oversight.
• Training and Documentation: Experience in training others and documenting investigation procedures.
• Agile Methodology: Proficiency in Agile methodologies, including Kanban and Scrum.

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. 

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. 

What does our Compensation and Benefits package entail? 

• Competitive salary with bonus potential 
• Flexible PTO (Paid Time Off) policy 
• Depending on the role, you may work in the office, remotely, or adopt a hybrid work model.  
• And a new Tesla... just kidding! Kudos for making it to the end. 

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Mental and Physical Requirements 

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. 

Physical:  

• Stationary position for extended periods of time. 
• Constantly operate a computer.  
• Occasionally you may be required to move equipment or other items up to 20 lbs. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Mental:  

• Must be able to apply established protocols in a timely manner. 
• Make timely decisions in the context of workflow. 
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. 
• Ability to work effectively and efficiently in high stress situations. 
• Ability to simultaneously address multiple complex problems. 

How to Apply:  

Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/