Want to be part of a company that empowers you to innovate and implement your powerful ideas as you help shape the future of cybersecurity? Since 2012, CRITICALSTART has assisted in safeguarding numerous businesses from cyberattacks, preparing them for upcoming threats, and earning a plethora of awards along the way.

We thrive on innovation, devoid of bureaucracy. CRITICALSTART pioneered the first MOBILESOC app for on-the-go threat detection and response, devised a method to automatically resolve the majority of security alerts, and introduced services that reduce alert investigation time by 99.3% (our analysts truly appreciate us for that).

Everything we do revolves around our three core principles:

Do what’s best for our customers.

Do what’s best for our employees.

Don’t do things that suck.

That's basically it.

If you'd prefer to hear from our Critical Crew, watch this video to learn about their perspectives. Look at our Glassdoor reviews for another internal viewpoint (Pssst...want to grab our attention when you submit your resume? Include something about our Glassdoor reviews that resonated with you).

What can we offer you?

• Daily opportunities to make a difference. Whether it's protecting our customers from attacks and breaches or contributing to the greater good.
• An abundance of intelligent, talented, high-performing individuals to collaborate with. We value accountability, support each other's growth, and genuinely enjoy what we do.
• An approach of continuous improvement to revolutionize our industry and surpass mediocrity. While many cybersecurity companies hire competent individuals, we believe in striving for excellence. Don't you believe you're capable of more than just being good?
• Constant learning, unlocking innovative ideas, and a nurturing, cooperative environment.
• Extensive industry recognition. We receive so much acclaim that it's nearly overwhelming. Almost.
• Our teammate put it best: "Every day presents new challenges and ample opportunities for professional growth... Your contributions directly impact the company's overarching purpose, and the sense of belonging and culture are unparalleled.

We are seeking a Lead Cybersecurity Specialist to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The ideal candidate is someone who is enthusiastic about learning and advancing within our Managed Security Services business, with a focus on information security monitoring and triage. This role does not require travel.

We are looking for someone who possesses strong expertise in security investigations, and can collaborate effectively with team members to prioritize and execute tasks. Additionally, the ideal candidate will have excellent skills in conducting interviews and screenings, be adept at managing multiple responsibilities in a fast-paced, deadline-driven environment, and consistently uphold a high level of confidentiality.

• Analyze security trends within customer environments. 
• Identify risk prioritization from triaged security technologies. 
• Create and enrich processes or documentation for team responsibilities. 
• Mentor and develop personnel of the Cybersecurity Specialist Team. 
• Collaborate with RSOC and MDR Operation Teams on internal projects as required, building client adoption and value optimization. 

Required Qualifications:

• Five (5)+ years of experience in Cyber Security Analytics.
• A four-year degree from an accredited university in Computer Science, Engineering, or Cyber Security.
• Three (3)+ years of experience using Endpoint Protection (EPP), Endpoint Detection & Response (EDR/XDR), and Security Information and Event Management (SIEM) platforms. 
• Certified in one or more industry related courses; Security+, CySA+, CASP+, or Equivalent/High. 
• Ability to effectively prioritize tasks and handle multiple responsibilities simultaneously for client facing deliverables. 
• Proficiency in using MS Products, including Word, Excel, PowerPoint, and Visio. 

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. 

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. 

What does our Compensation and Benefits package entail? 

• Competitive salary with bonus potential 
• Flexible PTO (Paid Time Off) policy 
• Depending on the role, you may work in the office, remotely, or adopt a hybrid work model.  
• And a new Tesla... just kidding! Kudos for making it to the end. 

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Mental and Physical Requirements 

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. 

Physical:  

• Stationary position for extended periods of time. 
• Constantly operate a computer.  
• Occasionally you may be required to move equipment or other items up to 20 lbs. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Mental:  

• Must be able to apply established protocols in a timely manner. 
• Make timely decisions in the context of workflow. 
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. 
• Ability to work effectively and efficiently in high stress situations. 
• Ability to simultaneously address multiple complex problems. 

How to Apply:  

Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/