At Critical Start, we’re on a mission to make everyone a valued member of a winning team, united by an inspiring purpose: shaping the future of cybersecurity. Since 2012, we’ve been dedicated to safeguarding organizations from cyberattacks, preparing for evolving threats, and earning recognition for our innovative contributions to the industry.

We thrive in an agile, collaborative environment that fosters creativity and action. At Critical Start, innovation drives everything we do. We pioneered the first MOBILESOC app for on-the-go threat detection and response, automated alert resolutions to maximize efficiency, and cut alert investigation time by 99.3% - transforming the way cybersecurity teams work. Our team and customers genuinely value the impact we make every day.

Want to hear more from our team? Watch this video to gain insights into life at Critical Start or check out our Glassdoor reviews for an inside look.

What can we offer you?

• A chance to make an impact every day—whether protecting customers or contributing to a greater mission.
• Collaboration with talented, supportive teammates who value accountability and growth.
• A commitment to continuous improvement, striving for excellence, and breaking past mediocrity.
• A culture of learning, innovation, and inclusivity, where every idea matters.
• Recognition for being at the forefront of the industry—we’ve received accolades that prove we’re doing something right.
• A supportive environment where you belong and your contributions truly matter, as one team member put it: “Every day presents new challenges and opportunities for growth, and the culture is unlike any other.

We are seeking a Senior Web Developer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. We are looking for a professional with strong Drupal CMS expertise who can contribute to our high-performing marketing function. This opportunity is well-suited for someone who enjoys working at the intersection of technical web development, site security and compliance, user experience (UX) design, and digital strategy. In this role, you’ll take the lead on web initiatives that deliver measurable outcomes and support business growth across digital platforms. 

This is a hybrid role based out of our Pune, India office and will require working in person at the office Tues, Wed, Thurs with working hours of 2PM - 11PM IST.

• Lead the development of high-performing, user-centric digital experiences across web platforms.
• Build and maintain web pages, user interfaces, and interactive content using modern front-end technologies.
• Guide the web development process with an experimentation mindset—test, iterate, and scale solutions based on performance.
• Design scalable, secure, and reliable web infrastructure, including hosting environments, APIs, and cloud services (e.g., AWS, CloudFront).
• Collaborate with cross-functional teams including engineering, brand, SEO, and digital growth to deliver consistent and engaging web experiences.
• Implement and manage A/B testing, personalization, and optimization strategies to enhance user engagement and improve conversion rates.
• Develop and execute comprehensive SEO and SEM strategies to increase top-of-funnel traffic and generate leads.
• Coordinate with external vendors and internal teams to ensure timely and quality delivery of web-related projects.
• Build and maintain reusable code libraries and integrate APIs to support dynamic and scalable digital experiences.
• Perform regular code reviews, quality assurance checks, and implement CI/CD best practices to ensure robust deployments.
• Monitor website analytics and performance metrics using tools such as Google Analytics, Tag Manager, and Hotjar to inform ongoing improvements.
• Ensure all digital experiences adhere to GDPR and global data privacy standards.
• Lead the development and maintenance of a centralized Trust Center to support transparency around data privacy, security, and compliance.
• Work closely with legal, IT, and security teams to uphold a secure, compliant, and user-friendly digital environment.

Required Qualifications:

• 5+ years of hands-on experience in front-end web development
• Strong proficiency in HTML, CSS, JavaScript, jQuery, and responsive design frameworks
• 3+ years of experience building websites using Drupal or other CMS (e.g. Wordpress). 
• Ability to work in office on hybrid model during the established hours. 
• Working knowledge of back-end technologies including PHP, Python, MySQL, and version control systems (e.g., Git)
• Familiarity with platforms such as Salesforce CRM, Gainsight, and/or AWS Cloud
• Experience with change management and implementing consent management tools such as OneTrust or equivalent
• Strong understanding of web analytics, UX/UI principles, and best practices for mobile-first, responsive design
• Proven experience leading cross-functional web projects and effectively managing stakeholder communication
• Solid grasp of web performance optimization, site security, QA processes, and cloud infrastructure (static and dynamic site architecture)
• Awareness of global data privacy laws including GDPR, CCPA, and applicable regional regulations
• Experience building or maintaining a Trust Center or similar compliance-focused digital resource
• Strong understanding of web application security standards and best practices (e.g., OWASP Top 10)

Desired Qualifications:

• Experience with ZoomInfo, HubSpot, and/or Marketo is a plus.

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. 

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. 

What does our Compensation and Benefits package entail? 

• Competitive salary  
• Statuary PTO (Paid Time Off) policy 
• Depending on the role, you may work in the office, remotely, or adopt a hybrid work model.  

We prioritize your privacy and security. Please note that Critical Start will never request financial information or sensitive personal data during the interview process. If you encounter any suspicious requests, do not respond and contact us directly at recruiting@criticalstart.com. Thank you for helping us maintain a safe and trustworthy hiring experience.

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Mental and Physical Requirements 

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. 

Physical:  

• Stationary position for extended periods of time. 
• Constantly operate a computer.  
• Occasionally you may be required to move equipment or other items up to 20 lbs. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Mental:  

• Must be able to apply established protocols in a timely manner. 
• Make timely decisions in the context of workflow. 
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. 
• Ability to work effectively and efficiently in high stress situations. 
• Ability to simultaneously address multiple complex problems. 

How to Apply:  

Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/