At Critical Start, we’re on a mission to make everyone a valued member of a winning team, united by an inspiring purpose: shaping the future of cybersecurity. Since 2012, we’ve been dedicated to safeguarding organizations from cyberattacks, preparing for evolving threats, and earning recognition for our innovative contributions to the industry.

We thrive in an agile, collaborative environment that fosters creativity and action. At Critical Start, innovation drives everything we do. We pioneered the first MOBILESOC app for on-the-go threat detection and response, automated alert resolutions to maximize efficiency, and cut alert investigation time by 99.3% - transforming the way cybersecurity teams work. Our team and customers genuinely value the impact we make every day.

Want to hear more from our team? Watch this video to gain insights into life at Critical Start or check out our Glassdoor reviews for an inside look.

What can we offer you?

• A chance to make an impact every day—whether protecting customers or contributing to a greater mission.
• Collaboration with talented, supportive teammates who value accountability and growth.
• A commitment to continuous improvement, striving for excellence, and breaking past mediocrity.
• A culture of learning, innovation, and inclusivity, where every idea matters.
• Recognition for being at the forefront of the industry—we’ve received accolades that prove we’re doing something right.
• A supportive environment where you belong and your contributions truly matter, as one team member put it: “Every day presents new challenges and opportunities for growth, and the culture is unlike any other.

We are seeking a DevOps Engineer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The ideal candidate brings 1–3 years of experience, a strong background in AWS and Terraform, and a passion for infrastructure as code. Candidates should be skilled at writing well-structured Terraform modules, proficient in AWS service provisioning, and familiar with best practices for managing IaaS and PaaS environments. Additional experience with Linux administration, GitHub Actions, container orchestration, and monitoring solutions such as CloudWatch or Prometheus is a plus.

Your experience includes writing production code and proficiency in understanding and structuring large projects using Terraform modules. You possess a deep understanding of provisioners and are well-versed in remote state management. We value individuals who are proactive, detail-oriented, and passionate about infrastructure as code. Critical Start is committed to building an inclusive, equitable, and respectful workplace, and we welcome candidates from all backgrounds to apply.

As a DevOps Engineer, you will play a key role in maintaining, evolving, and enhancing our existing Terraform-based infrastructure. You'll work across a diverse infrastructure stack to support the delivery of new projects and services to our customers. A core part of your responsibilities will be using Terraform to build modular, maintainable, and scalable infrastructure solutions.

You will also take initiative in identifying opportunities to improve performance—focusing on responsiveness, availability, and scalability. Establishing effective monitoring and alerting systems will be essential, as will troubleshooting issues within distributed systems, including throughput, resource utilization, and configuration.

Our infrastructure stack includes the following components:

• Terraform: Used for comprehensive infrastructure management.

• AWS Fargate: Primary platform for hosting most of our applications and services, along with select EC2 instances for specific use cases.

• Monitoring and alerts: AWS CloudWatch, SNS, New Relic, and Sentry.io support effective monitoring and timely alerting.

• Storage and databases: S3, Postgres (RDS), Memcached, RabbitMQ, and AWS Elasticsearch Service handle our storage and data processing needs.

• Networking and security: VPC, Route 53, IAM, ALB/NLB, Security Groups, and Secrets Manager support a secure and resilient networking environment.

• CI/CD pipeline: Built using EC2 Image Builder, CodeBuild, and GitHub to streamline software delivery and deployment.

Required Qualifications: 

• 1-3 years of professional experience in a DevOps, Site Reliability Engineer, or Systems Engineering role.
• Ability to work through ambiguity and uncertainty.

• You have a solid understanding of CI/CD pipelines, including their purpose and implementation, and hands-on experience setting them up in real-world environments.

• You bring experience working with Terraform for provisioning using modular approaches.

• Strong troubleshooting, problem-solving, and collaborative mindset .

• You hold a Bachelor's degree from a recognized institution or possess equivalent practical experience that demonstrates your technical capabilities.

Preferred Qualifications: 

• Shell scripting experience is a strong plus.
• Strong knowledge of Linux/Unix systems.
• Familiarity with source control tools, such as Git.
• Experience with observability tools such as CloudWatch, New Relic, or Sentry.io
• Proficiency with Docker and practical experience running containers in AWS environments such as EC2 and Fargate.

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. 

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. 

What does our Compensation and Benefits package entail? 

• Competitive salary  
• Statuary PTO (Paid Time Off) policy 
• Depending on the role, you may work in the office, remotely, or adopt a hybrid work model.  

We prioritize your privacy and security. Please note that Critical Start will never request financial information or sensitive personal data during the interview process. If you encounter any suspicious requests, do not respond and contact us directly at recruiting@criticalstart.com. Thank you for helping us maintain a safe and trustworthy hiring experience.

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Mental and Physical Requirements 

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. 

Physical:  

• Stationary position for extended periods of time. 
• Constantly operate a computer.  
• Occasionally you may be required to move equipment or other items up to 20 lbs. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Mental:  

• Must be able to apply established protocols in a timely manner. 
• Make timely decisions in the context of workflow. 
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. 
• Ability to work effectively and efficiently in high stress situations. 
• Ability to simultaneously address multiple complex problems. 

How to Apply:  

Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/