Ready to make a real impact in cybersecurity? At Critical Start, we're not just protecting organizations; we're redefining how it's done. We're a team united by an inspiring purpose: to stop breaches, simplify security, and shape the future of cyber defense. If you're passionate about cutting-edge technology, thrive in a collaborative environment, and want your work to truly matter, you've found your home.

We deliver 24x7 AI-accelerated, human-validated detection, investigation, and response across IT and OT. This means we cut through the noise, investigate real threats, and take trusted, SLA-backed action—all powered by the brightest minds and the latest AI. Since 2012, we've been helping organizations outpace evolving attacks with faster response, fewer escalations, and measurable risk reduction.

Innovation isn't just a buzzword here; it's our DNA. We pioneered the first MOBILESOC app for on-the-go detection and response, infused AI into automated alert resolution to eliminate noise, and slashed investigation time by an astounding 99.3%. We're transforming how security teams work, and you could be a part of it. From AI-assisted triage to analyst copilots that elevate human expertise, we combine machine intelligence with human judgment to deliver outcomes our customers trust.

If you're looking for a high-trust, high-impact team where your ideas are amplified by AI and valued by colleagues and customers alike, Critical Start is the place for you. Come build the future of cybersecurity with us.

Want to hear from our team? Watch these videos to gain insights into life at Critical Start or check out our Glassdoor reviews for an inside look.

We are seeking a Senior Learning & Development Specialist to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. As a Sr. L&D Specialist on the People Team, you will serve as an advanced individual contributor who independently designs and delivers high-impact learning programs. In this role, you will lead complex training initiatives and collaborate with senior stakeholders to create inclusive, engaging learning experiences across our Pune office.

This role is designated as a hybrid position. You are required to have a reliable high-speed internet connection, the ability to participate in video meetings, and a dedicated home office or private workspace suitable for professional work. As the position involves collaboration with U.S.-based teams and stakeholders, you might be expected to work some overlapping hours with U.S. business hours, as guided by your manager.

Advanced Program Development & Leadership

• Independently design and implement comprehensive learning programs spanning technical and professional development

• Lead complex, multi-phase learning initiatives from concept through evaluation

• Create sophisticated blended learning experiences using a variety of methodologies and technologies

• Develop curricula and certification-readiness programs

Expert Training Delivery & Facilitation

• Deliver high-impact training for technical and non-technical audiences across all organizational levels

• Facilitate leadership development workshops and learning sessions

• Lead train-the-trainer programs to strengthen internal learning capabilities

• Manage partnerships with external training vendors and subject matter experts

Strategic Partnership & Consultation

• Partner with department leaders and HRBPs to assess learning and development needs

• Serve as an internal consultant on learning strategy and program design

• Collaborate with senior leaders on talent and capability development initiatives

• Build and maintain relationships with industry organizations and certification bodies

Knowledge Sharing & Enablement

• Lead knowledge-sharing initiatives and communities of practice

• Support succession planning through targeted development programs

• Champion a culture of continuous learning across the organization

Analytics & Program Optimization

• Conduct comprehensive program evaluations using data-driven metrics and feedback analysis

• Assess learning effectiveness and recommend strategic improvements

• Track and report on program outcomes and business impact

• Stay current on industry trends and emerging learning technologies

Required Qualifications

• Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field, or equivalent practical experience

• 5–7 years of progressive experience in learning and development, with demonstrated expertise in program design and facilitation

• Experience using learning technologies such as Docebo and Articulate Rise

• Demonstrated ability to independently manage complex learning and training initiatives

• Advanced knowledge of instructional design principles and adult learning theory

• Strong analytical skills with the ability to evaluate and measure learning effectiveness

• Excellent presentation, facilitation, and stakeholder partnership skills

• This role is designated as a hybrid position. You are required to have a reliable high-speed internet connection, the ability to participate in video meetings, and a dedicated home office or private workspace suitable for professional work.
• As the position involves collaboration with U.S.-based teams and stakeholders, you might be expected to work some overlapping hours with U.S. business hours, as guided by your manager.

Preferred Qualifications

• Master’s degree in a related field or advanced professional certifications (e.g., CPLP, CPTD, ATD Master Trainer)

• Experience with learning platforms such as Udemy

• Experience in cybersecurity, information security, or related technical environments

• Background in organizational development and change management

• Experience supporting or scaling growing organizations and building sustainable learning capabilities

• Familiarity with cybersecurity frameworks and industry certifications

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. 

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. 

What does our Compensation and Benefits package entail? 

• Competitive salary  
• Statuary PTO (Paid Time Off) policy 
• Depending on the role, you may work in the office, remotely, or adopt a hybrid work model.  

We prioritize your privacy and security. Please note that Critical Start will never request financial information or sensitive personal data during the interview process. If you encounter any suspicious requests, do not respond and contact us directly at recruiting@criticalstart.com. Thank you for helping us maintain a safe and trustworthy hiring experience.

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Mental and Physical Requirements 

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. 

Physical:  

• Stationary position for extended periods of time. 
• Constantly operate a computer.  
• Occasionally you may be required to move equipment or other items up to 20 lbs. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Mental:  

• Must be able to apply established protocols in a timely manner. 
• Make timely decisions in the context of workflow. 
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. 
• Ability to work effectively and efficiently in high stress situations. 
• Ability to simultaneously address multiple complex problems. 

How to Apply:  

Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/