As a Senior Salesforce Administrator at Critical Start, you will be the go-to expert for our revenue-driving teams, providing support for all things CRM-related. The ideal candidate will bring extensive knowledge of Salesforce.com, CPQ, and related tools and apps to optimize the CRM experience for all users. In addition to your technical expertise, you are a creative problem solver, highly detail-oriented, and committed to ensuring Salesforce operates efficiently and maintains data integrity as our system of record. You'll thrive in a collaborative and team-oriented environment, where your fresh ideas are welcome alongside a high-performing revenue operations team.

The Channel Director, Northeast will focus on developing partner relationships within a specific region to drive the sales of Critical Start's Managed Detection and Response Services through these partners. The primary responsibility of this role is to create and implement a partner strategy for the region. In this role, you will manage partnerships by building cross-functional teams that include channel partners, field sales, technical sales, sales operations, and marketing. Additionally, you will be accountable for ensuring that partners in the designated region...

The ideal candidate is a detail-oriented problem solver with a strong ability to troubleshoot and diagnose software and platform issues. They possess sharp analytical skills that enable them to quickly identify root causes and implement effective solutions. This individual is an eager learner, enthusiastic about expanding their technical knowledge and skills, staying current with the latest technologies and industry practices, and applying their learning to real-world challenges. As an effective communicator, they can clearly articulate technical concepts and solutions to both technical and non-technical team members, documenting their work meticulously and providing regular progress updates.

We are seeking a Senior Software Engineer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. As a Senior Software Engineer on the User Experiences Team, you will contribute to the design, development, testing, deployment, maintenance, and enhancement of mobile and browser-based end user experiences (including supporting APIs) used by Critical Start customers and employees. Critical Start Teams take full ownership for delivering high-quality solutions and continually improving team...

As a Senior Sales Engineer at Critical Start, you'll be the go-to technical support for our Managed Cyber Risk Reduction (MCRR) solutions during the sales process. Your role involves explaining how our cybersecurity offerings, including Managed Detection & Response (MDR), Risk Assessments, Asset Inventory, and Vulnerability Management, can lower overall cybersecurity risk for potential customers.   Your day-to-day includes giving clear solution overviews, demonstrating our capabilities, and working closely with Account Executives and Channel Partners to create and execute...

We are seeking a Detection Tuning & Optimization Analyst to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. As an Analyst at Critical Start, your role is of utmost importance in the realm of identifying and responding to security alerts. You actively partake in configuring playbooks and event orchestration technologies. With your extensive knowledge...

We are seeking a Manager, Security Engineering to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. This role involves leading the day-to-day tasks for a larger team that develops and operationalizes threat detection content for use by the Critical Start MDR Platform and SOC Analysts. Experience with one or more of the listed technologies is required. Experience managing security analysts is also required. The role includes overseeing the successful delivery of threat detection engineering content with teams using both the Kanban model and scrum, following established procedures and methodologies. Full office and...

You will play a key role in shaping and leading Critical Start’s commitment to delivering world-class cybersecurity services to our clients. This role goes beyond just managing teams; it involves developing and executing strategies that drive the success of our Managed Services and Customer Onboarding programs.   As a critical leader, you’ll provide both strategic and tactical oversight to a multi-disciplinary team of Security Engineers, SIEM Engineers, and Project Managers. You’ll collaborate closely with Product, Sales, and...

We are searching for a dedicated and proficient Sr. Cybersecurity Engineer to join our Managed Security Services team. The ideal candidate should have extensive knowledge of Security Information and Event Management (SIEM) tools, including Microsoft Sentinel, Splunk, and Sumo Logic. They should also be well-versed in Endpoint Detection and Response/Extended Detection and Response (EDR/XDR) integrations such as SentinelOne, Defender for Endpoint/Server, CrowdStrike, and Palo Alto Cortex XDR; along with experience with the deployment and configuration of Vulnerability Management tools (Qualys, Tenable). As a Sr. Cybersecurity Engineer, you will play a vital role in providing managed security...

We are seeking a Senior Technical Recruiter to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. As a Senior Technical Recruiter specializing in cybersecurity, you will play a crucial role in building our team of skilled professionals to drive our mission forward. You will be responsible for the full life cycle recruiting process, from candidate sourcing to onboarding, with a primary focus on identifying top talent in the cybersecurity field.   This role requires passion,...

As a staff software engineer on the User Experiences Team, your responsibilities will encompass the design, development, testing, deployment, maintenance, and enhancement of mobile and browser-based end user experiences, which includes supporting APIs for Critical Start customers and employees. In addition to these tasks, you will play a key role in providing technical leadership to the team. Critical Start Teams assume complete ownership of delivering high-quality solutions and are dedicated to continually enhancing team performance. As a staff software engineer,...

We are seeking a Principal Software Engineer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. As a Principal Software Engineer on the User Experiences Team, you will design, develop, test, deploy, maintain, and enhance mobile and browser-based end user experiences, including supporting APIs, used by Critical Start customers and team members. You will also provide technical leadership to the team.   Critical Start Teams take full ownership of delivering high-quality...

We are seeking a Principal Software Engineer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. As a Principal Software Engineer on the User Experiences Team, you will design, develop, test, deploy, maintain, and enhance mobile and browser-based end user experiences, including supporting APIs, used by Critical Start customers and team members. You will also provide technical leadership to the team. Critical Start Teams take full ownership of delivering high-quality solutions and continually...

We are seeking a Technical Support Engineer to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. This person would help us achieve successful security outcomes and deliver an excellent customer experience. We are looking for detail-oriented professionals with experience in providing support through email, telephone, and chat, particularly to security and IT teams in both SaaS and Enterprise environments.