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Do you thrive on building strategic partnerships and driving impactful co-marketing initiatives? Are you skilled at developing strong relationships and creating compelling joint marketing campaigns? If you bring a creative mindset, a passion for collaboration, and a results-driven approach to channel marketing, we’d love to have you on our team!
We’re seeking an experienced Channel & Field Marketing Manager, East to join our team. In this role, you will develop and execute strategic marketing programs with channel partners, drive joint demand generation, and...
We are searching for a dedicated and proficient Cybersecurity Engineer to join our Customer Services team. The perfect candidate should have extensive knowledge of Security Information and Event Management (SIEM) tools, including Microsoft Sentinel, Splunk, and Sumo Logic. They should also be well-versed in Endpoint Detection and Response/Extended Detection and Response (EDR/XDR) integrations like SentinelOne, Defender for Endpoint/Server, CrowdStrike, and Palo Alto Cortex XDR. As a Cybersecurity Engineer, you will have a vital role in providing managed security services to our clients, guaranteeing the smooth operation of their security infrastructure.
We are looking for a Sr. Sales Engineer to join our team! In this role you would serve as the primary technical support for our proactive &reactive capabilities as part of our Managed Detection & Response (MDR) offering during the sales process. This role combines deep cybersecurity expertise with strong interpersonal skills to help potential customers understand how our MDR solution enhances detection and response programs.
Key responsibilities include providing solution overviews, leading "day in the life" portal demonstrations, and collaborating with Account...
We are seeking a Deal Desk Specialist to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. Critical Start’s Sales Support team plays a key role in the company’s sales organization, partnering closely with team members across departments to drive growth initiatives. As part of our Sales Operations department, you'll join a collaborative team with roles spanning Sales Support & Deal Desk, Business Intelligence, and Core Business Systems Administration. Together, we embrace opportunities to learn new things and solve challenges...
Are you passionate about transforming data insights into action? As a Senior Business Intelligence Analyst at Critical Start, you will play a key role in shaping the direction of our Go-to-Market organization, driving strategic decision-making, and fostering cross-functional alignment through data.
In this role, you will apply your expertise in analytics, reporting, and strategic planning to support teams across Sales, Marketing, Customer Success, Product, and other departments. To succeed, you’ll combine technical skills with a knack for creative problem-solving. You...
We are looking for an Onboarding Project Manager to ensure successful security outcomes and
The Channel Director, Pacific Northwest will focus on developing partner relationships within a specific region to drive the sales of Critical Start's Managed Detection and Response Services through these partners. The primary responsibility of this role is to create and implement a partner strategy for the region.
In this role, you will manage partnerships by building cross-functional teams that include channel partners, field sales, technical sales, sales operations, and marketing. Additionally, you will be accountable for ensuring that partners in the designated...
We are looking for an experienced Customer Success Manager to join our team! The ideal candidate is customer-focused, detail-oriented, and passionate about delivering exceptional service. With strong communication and organizational skills, you will guide customers through their post-sales journey, ensuring they achieve their desired outcomes and receive ongoing value from our solutions.
We are seeking a Manager of Technical Support to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The Manager of Technical Support will be responsible for leading and overseeing the technical support team, ensuring high-quality customer service, efficient problem resolution, and maintaining exceptional levels of customer satisfaction. Please note, this role will require working during IST night shifts (5:30pm - 2:30am IST).
We are looking for an HR Executive to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. This role will be primarily responsible for sourcing efforts and coordination for the recruitment function. The ideal candidate will be organized, proactive, and detail-oriented with a passion for finding and engaging top talent.
As...
We are seeking a Sr. Customer Success Manager to join our team! The ideal candidate is passionate about delivering security outcomes, managing service delivery objectives, and providing tangible value to customers. With strong attention to detail and exceptional communication skills, you excel at leading customers through the post-sales journey, identifying risks, and driving measurable success.
We are seeking a Security Engineer II to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. As a Security Engineer or Security Analyst with 2-5 years of experience, you've conducted numerous investigations using various security tools.
You're a specialist in a handful of these tools and discussing topics like port scans excites you rather than daunts you. You're not only willing but eager to showcase your skills during the interview process because you find it enjoyable. You possess a deep understanding of the MITRE ATT&CK framework and have the...
We are seeking a Lead Cybersecurity Specialist to join the Critical Start Technologies Private Ltd. team, operating under the Critical Start umbrella, for our India operations. The ideal candidate is someone who is enthusiastic about learning and advancing within our Managed Security Services business, with a focus on information security monitoring and triage. This role does not require travel.
We are looking for someone who possesses strong expertise in security investigations, and can collaborate...